Retail Clouds is the Omni Channel platform for Retail Businesses. Intelligent Robotized SaaS platform for Retailers.
Modern retail software is cloud-based and omnichannel: one platform running your warehouses, outlets, website and app. Here are the seven essentials, and the four niche capabilities worth adding depending on your type of retail.
We assume cloud-based, omnichannel software that supports modern retail operations. That means every sales channel shares one view of stock, pricing, promotions and customers, so adding a channel never adds another silo to reconcile.
Who this is for: mid-size and large retail brands with multiple outlets, warehouses and channels. A single small shop with simple billing needs does not usually need this full feature set.
If a platform cannot do these, you end up buying the gaps separately and paying for the integrations twice.
Everything that keeps the right product in the right place, from supplier to shelf.
Learn more: Warehouse and DC software
The point of sale is where every channel meets the customer, so it has to be quick and keep working when the connection is not.
Learn more: Retail POS
An online store that shares stock, pricing and promotions with your outlets instead of running as a separate silo.
Learn more: eCommerce
A mobile app gives shoppers a direct line to your brand and your offers, and gives you a channel you own.
Learn more: Customer shopping app
Loyalty is a core module that runs alongside POS, so customers earn and redeem the same way in store, online and in the app.
Learn more: Customer loyalty
Plan, run and measure promotions without separate tools for each channel.
Learn more: Campaign management
One set of reports across every channel, so you see what is selling, where, and why.
Learn more: Retail analytics
These are not needed by every retailer. Choose the ones that match how your customers shop.
Understand why, not just how much. Analysing buying patterns lets you personalise offers and shape your range around what customers actually do.
Best suited to: Retailers with a large, repeat customer base. AI-driven customer behaviour analysis
Staff bill customers anywhere on the floor, turning the longest part of the visit into the shortest.
Best suited to: High-footfall stores such as supermarkets and hypermarkets. Supermarket and hypermarket software
Scan, pay and go. In-shop mode with aisle navigation, or shop-from-anywhere, with an optimised exit process either way.
Best suited to: Supermarkets and FMCG retail. Self checkouts
3D modelling and AR bring the aisle to the customer, with real-time shopping in a real store layout.
Best suited to: Fashion, lifestyle and home decor, where seeing the product matters. Virtual shopping
| Retail type | Worth considering |
|---|---|
| Supermarket / hypermarket | Queue busting, self-checkouts, outlet monitoring |
| FMCG | Self-checkouts, stock alerts |
| Fashion and lifestyle | Virtual shopping, complex promotions |
| Home decor | AR virtual trials, customised furniture |
| Pharma, organic stores | Batch and expiry management, memberships |
| Large repeat-customer base | AI-driven customer behaviour analysis |
Modern omnichannel retail software needs warehouse and supply chain management, outlet management and POS, an eCommerce site, a customer app, customer loyalty, promotions and campaign management, and reports and analytics.
It is software that runs every sales channel, including stores, website, mobile app and marketplaces, from one system with shared stock, pricing, promotions and customer data.
This feature set is designed for mid-size and large retail brands that run multiple outlets, warehouses and channels. A single small shop with simple billing needs may not need the full set.
It depends on your retail type. Queue busting and self-checkouts suit high-footfall stores, virtual shopping suits fashion and home decor, and AI behaviour analysis suits retailers with large repeat customer bases.
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