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Retail Clouds

Retail Clouds is the Omni Channel platform for Retail Businesses. Intelligent Robotized SaaS platform for Retailers.

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Food & Beverage Retail Software, Run on One Cloud

Technology now plays as big a role in branding, customer acquisition, and business visibility as the food itself. Retail Cloud's F&B solution strips the wires, hardware, and standalone software out of running an F&B business - one platform connects every part of it.

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  • a Restaurant Automation
  • b OmniChannel Management
  • c Customer Experience
  • d Leadership - Business Visibility

Retail Software - serving F&B chains on Cloud, Mobility and IoT. Just connect and start using.

Service staff taking a customer's order on a tablet at the table
Order taken once, routed everywhere it's needed

Restaurant Automation - Mobile Way

Beyond the hassle-free technology, there's a real business case for automating restaurant operations. Every player, kitchen included, works off a mobile device to serve the customer better.

  • Service staff take orders on mobile, and they route to the kitchen automatically.
  • Customers select the menu and place orders straight from a tab.
  • Kitchen and bar staff execute orders from their own tab.
  • Table service is recorded and monitored to sharpen customer experience.
  • Customers get SMS notifications, so you can keep engaging them.
Chefs preparing food in a busy restaurant kitchen
Cloud kitchens run on the same platform
OmniChannel Management

The kitchen isn't always behind a dining room.

Retail Clouds supports cloud kitchens as a first-class format, not a workaround. It also backs mobile restaurants and one-off events, where a mobile POS is all that's needed to open for sales.

Cloud kitchens Mobile restaurants Event POS Menu ordering

Customer Experience - Business Growth

In hospitality, customer experience is what actually grows the business. With mobile and cloud in place, the best practices aren't just written down - they're implemented and monitored.

  • The customer's mobile takes them from booking a table to selecting the menu.
  • The menu and today's specials are known well in advance.
  • Any discount the guest has been given is visible to them upfront.
  • Menu selection works both inside the restaurant and before arriving.
  • Special instructions can be added right at menu selection.
  • Payment happens on the same mobile device.

The idea is simple: treat the customer like a guest of honour, so the experience is worth paying for.

A guest checking a restaurant's menu and order status on his phone
Booking to payment, on one device
A live business analytics dashboard, the kind leadership checks from anywhere
Every outlet's numbers, one screen

Leadership - Business Visibility

Leadership now accesses real-time business data over mobile - shamelessly and collaboratively. Decisions get made from wherever leadership happens to be.

  • Every business number is available at your fingertip.
  • Specific business alerts surface to draw your attention.
  • View one outlet's data, or every outlet's aggregated together.
  • Access to turnover and material consumption.
  • Analytics on campaigns and customer response.
  • Full visibility into customer feedback and resource utilisation.
The Guest Journey

Four moments, one connected system.

Discover

Branding & Social

Cloud, mobile, and social media working as one acquisition channel instead of three disconnected ones.

Order

Book & Select

Table booking and menu selection start on the guest's own phone, before they've even arrived.

Dine

Service & Kitchen

The order moves from tab to kitchen to table automatically, with table service tracked along the way.

Return

Pay & Re-engage

Mobile payment closes the loop, and SMS engagement keeps the guest coming back.

Beyond the Dining Room

What an F&B chain needs that a single restaurant doesn't.

Menu

Multi-Outlet Menu Sync

Push a menu or price change once, and it lands identically across every outlet, cloud kitchen, and event POS.

Stock

Recipe-Linked Inventory

Every dish sold draws down its ingredients automatically, so kitchen stock reflects what's actually been cooked.

Loyalty

Guest Engagement & CRM

Order history, feedback, and campaign response roll up into one guest profile across every outlet they visit.

"The service staff, the kitchen, and the leadership dashboard are reading from the same order - not three systems reconciled at the end of the night." - Retail Clouds, F&B Playbook